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EventBrite terms and conditions


Full refunds are available up to 3 days before the date of the event. This is due to our costs going out at this time for printed materials, deposits, chair hire and so on. Please contact us via Eventbrite or on our contact form along with the email address used to make the purchase.


In the venue where we hold Creative Process or Creative Liverpool neither us nor the venue can take responsibility or be liable for any damage to or loss of property or any injuries or physical harm sustained while attending an event. We will provide assistance where possible either through announcements or other means within our power if something does happen.


We expect a certain level of mutual respect for attendees, staff, venue staff and our speakers to be maintained by everyone at all times. This means not making anyone feel unwelcome or giving any kind of verbal or physical abuse. If we deem your behaviour to be disruptive to anyone involved in the event we reserve the right to remove you from the venue and ban you from attending future events.

Short version: be excellent to one another.

Reporting a probem

If you do have any problems find or contact one of the event staff members listed on the about page.

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